All products purchased on the Good Shopping facilities, are subject to the guarantees provided by the Consumer Code.
If you made a purchase and after it is received is defective or you are not satisfied with the product, you have the right to cancel the contract without penalty within the period of fourteen days, except as provided for in article 65, paragraphs 3, 4 and 5 of the Consumer Code.
The right of withdrawal he can exercise by sending, within the deadline, a written communication to the headquarters of Good Shopping – the Average Team's.r.l. – Via E. Bags, 20/B – 27029 Vigevano (PV) by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by telegram, telex, e-mail, provided that it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours later. The notice of receipt is not, however, an essential condition for the exercise of the right of withdrawal.
The term for the exercise of the right of withdrawal referred to in article 64 shall commence from the date of receipt of the goods. The substantial integrity of the good to be returned is an essential condition for the exercise of your right of withdrawal. The right of withdrawal is excluded in case of lack of external packaging and/or original packaging in case of the absence of integral elements of the product and damage to property, or use of the product.
In respect of art. 55 of Legislative Decree 6 September 2005, n. 206, the right of withdrawal is excluded in the case of the provision of foodstuffs, which by their nature cannot be returned or are liable to deteriorate or expire rapidly.
You can call our Service hotline at 840-84-80-80 to receive information about the ways and times for the return and fill in the application form.
When the parcel will be returned to our warehouse, we will refund the amount you paid through bank transfer or bank cheque non-transferable.